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A&S BMW Motorcycle Kudos!

Check out this Awesome Customer Testimonial!! Toot! Toot!

A&S BMW Kudos/GSA mpg

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My wife and I just returned from a couple week trip on the GSA. Early one morning, as we were working our way out of the traffic created by the I-5 closure in downtown Sacramento, the clutch started acting up. We were at a stoplight and the bike sort of bunny hopped forward a couple of times while the clutch was fully in. I pulled over, shut the bike off, restarted, and the clutch effort felt normal, and seemed to be working fine. We pulled back into traffic, and a couple of lights later, while stopped with the clutch lever fully against the bar, the bike just started going forward at idle speed, as if the clutch wasn’t in at all. I quickly shut the bike off (thankfully I’m not one of those folks that pulls up close to the vehicle in front of me), and got to the side of the road. There was no parking, so after traffic cleared I fired the bike up, the clutch still wasn’t working, and felt very mushy, but I was able to get to a side street with safe parking. The fluid was full, and there were no leaks. I restarted the bike a couple of times and the lever was still mushy, and wouldn’t even pump up.

I called my dealer back home and the service fellow told me it sounded like air in the system, but said that normally that was accompanied by leaks. I called BMW roadside assistance. They dispatched a tow company. It was a 90 minute wait for the tow, but we were in a safe place. It is a long story itself, but suffice it to say that we were somewhat less than impressed with the tow company employee. He kept asking for directions, in very broken English, on how to get to where we were, even though I’d given him an exact address and explained that we didn’t live in the area. He had no idea where to hook on to the bike with the tie downs and it was really quite an ordeal, especially since his understanding of English was limited.

The closest dealer was A&S in Roseville, about 15 miles away. We had called ahead and were greeted right away, and in a matter of minutes after being unloaded the bike was in a service bay. We went inside to wait and were extremely impressed by the dealership. There are free video games and pinball, a refer full of a variety of drinks, nuts, cheeze-its, etc, computers with internet access, etc. Everyone that we encountered at A&S were extremely friendly, knowledgeable, and helpful. We were kept well informed about the status of the bike, and told that they make every effort to get travelers back on the road quickly. We were encouraged to take advantage of all of the dealership had to offer, and told we could take one of the demo bikes for a spin if we wished. Tim, the service manager has been there almost 40 years. He told us that it looked like the fluid was dirty and that they planned to flush and bleed the system and take it for a test spin. Apparently when the tech returned it acted up as he was pulling into the shop and he almost didn’t stop before hitting something. They then diagnosed that the master cylinder was bad. They didn’t have one in stock, but removed one from a new bike, which was awesome. It was quickly replaced and we were back on the road. It was the best service experience of my life. I talked with quite a few of their customers while we were waiting, and they all raved about the great service that they always receive.

My 07 GSA has about 8k miles on it now and the mileage still seems to be improving. With the panniers and top box full, and two-up, we ended up averaging about 45mpg over the course of the trip. That was a surprise, and slightly better than I’d been getting solo, so am assuming it’s because the motor is getting broken in. For some tanks of fuel we had a lot of time well over 70mph average, and had a couple of 100mph+ runs as we passed long lines of trucks (and a few groups of Harleys) on 395 in northern CA. There were a couple of days where the temperatures were over 100deg for most of the day.

The GSA continues to impress me with it’s comfort and versatility. I enjoy the long range offered by the bigger tank, even when gas is plentiful.

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